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Website Maintenance & Support

Protect Your Investment. Ensure Peak Performance.

Your website is a mission-critical asset. Our comprehensive maintenance plans provide the continuous care, security, and optimization needed to protect your site, keep it running flawlessly, and give you complete peace of mind.

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Don't Wait for a Crisis. Adopt a Proactive Strategy.

Launching a website is just the beginning. In the ever-evolving digital landscape, a "set it and forget it" approach is a recipe for disaster. Without regular attention, your website is vulnerable to security breaches, performance degradation, broken features, and a poor user experience that can damage your brand and your bottom line.

Website maintenance isn't just about fixing problems—it's about preventing them. It's a proactive strategy to ensure your digital asset remains secure, fast, and reliable. At Webmaster.ae, our Care Plans are designed to be your website's dedicated technical team, handling the crucial but time-consuming tasks of updates, security, backups, and performance monitoring so you can focus on your business.

Dashboard showing website health metrics

Our Maintenance Philosophy

We believe effective website maintenance is built on three core principles that ensure your digital presence is always an asset, never a liability.

Proactive, Not Reactive

We don't wait for things to break. Our maintenance philosophy is centered on preventative care, identifying and addressing potential issues before they impact your users or your business.

A Partnership in Uptime

We view ourselves as an extension of your team. Your website's health is our top priority. We provide the expertise and vigilance you need to focus on what you do best: running your business.

Transparent & Accountable

You'll never wonder what we're doing. With clear monthly reports and proactive communication, we ensure you're always informed about the health and performance of your digital asset.

Comprehensive Care for Your Website

Our maintenance plans are all-inclusive, covering the critical aspects of website health and security.

Software Updates

We safely update your website's core, plugins, and themes to patch security holes and ensure compatibility.

Daily Backups

We perform daily, off-site backups of your files and database, giving you peace of mind and a quick recovery path.

Security Monitoring

Our 24/7 security scans watch for malware, vulnerabilities, and unauthorized access to keep your site safe.

Performance Checks

We regularly monitor and optimize your site's speed, ensuring a fast experience for your users and better SEO.

Health Reports

Receive a clear, concise monthly report detailing all maintenance activities performed on your site.

Expert Support

Our dedicated support team is available to answer your questions and assist with minor tasks and updates.

Website Care Plans

Choose the right level of support for your business. Our plans are transparent, flexible, and designed to provide maximum value.

Essential Care

For static websites and blogs that need regular check-ups.

$149/month
  • Weekly Plugin & Theme Updates
  • Daily Cloud Backups
  • 24/7 Uptime Monitoring
  • Monthly Security Scans
  • Basic Performance Checks
  • Email Support
Most Popular

Business Pro

For dynamic sites and eCommerce stores that drive revenue.

$399/month
  • All Essential Care features, plus:
  • Managed WordPress & Core Updates
  • Staging Environment for Updates
  • Weekly Malware & Vulnerability Scans
  • Database Optimization
  • 1 Hour of Content Updates
  • Priority Email & Chat Support

Enterprise Shield

For mission-critical applications and high-traffic sites.

Custom
  • All Business Pro features, plus:
  • Custom Update Schedules
  • Advanced Security Hardening
  • Real-time Performance Monitoring
  • API & Integration Monitoring
  • Dedicated Account Manager
  • 24/7 Phone & Emergency Support

The High Cost of Neglect

Skipping regular maintenance isn't saving money—it's accruing technical debt. Here's what you're risking:

The Risks of Inaction

Security Breaches: Outdated software is the #1 entry point for hackers, leading to data theft and blacklisting.

Poor Performance: Unoptimized databases and code bloat slow your site down, frustrating users and hurting SEO.

Broken Functionality: Software conflicts can break forms, checkout processes, and other critical features without warning.

Total Data Loss: Without reliable, recent backups, a server failure or hack could wipe out your entire website permanently.

The Benefits of Our Care Plans

Peace of Mind: Sleep well knowing your digital asset is monitored and protected 24/7 by experts.

Sustained Performance: Keep your site running at peak speed for a better user experience and higher search rankings.

Business Continuity: Ensure your website is always online, functional, and ready to serve your customers and generate revenue.

Focus on Your Business: Free up your valuable time and resources to focus on growth, not technical headaches.

A Streamlined & Transparent Support Experience

We make getting support simple and efficient. Our process is designed for clarity and quick resolution, ensuring your requests are handled promptly by our expert team.

  • 1

    Submit Your Request

    Easily submit tasks or questions via our client portal or dedicated support email address.

  • 2

    Ticket & Triage

    Your request is automatically logged, and our team assesses its priority and assigns it to the right specialist.

  • 3

    Resolution & Communication

    We get to work on your request, providing you with progress updates and notifying you upon completion.

Learn More About Our Support SLAs
A flowchart showing a support process

Expertise Across Modern Web Platforms

Our team has deep experience maintaining websites built on a wide range of modern technologies and content management systems.

WordPress logo

WordPress

Shopify logo

Shopify

Custom Next.js logo

Custom Next.js

Magento logo

Magento

WooCommerce logo

WooCommerce

Webflow logo

Webflow

Our Clients Rely on Us

Here's how our maintenance services provide value and peace of mind to businesses across the UAE.

"The Webmaster.ae maintenance plan is worth every dirham. Their proactive support and fast response times are incredible. I no longer worry about website issues and can focus completely on my business."

AA

Fatima Al Jaber

Founder, The Local Boutique

"Since signing up for their Business Pro plan, our site has never been faster or more secure. The peace of mind is invaluable. Their team feels like our own in-house tech department."

SA

Ahmed bin Sulayem

CEO, a leading Dubai-based consultancy

Frequently Asked Questions

Clear answers to common questions about our website maintenance services.

Ready to Secure and Supercharge Your Website?

Stop worrying about technical issues and start focusing on growth. Choose a Care Plan today and let our experts give your website the professional attention it deserves.