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Model evaluation & guardrails

Test agents against real questions, block unsafe answers, and monitor quality over time.

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What do you get?

  • Test sets from real questions
  • Automated quality and safety checks
  • Blocked topics and escalation rules
  • Quality dashboard

How does it work?

  1. Step 1

    Collect test cases

  2. Step 2

    Score current agent

  3. Step 3

    Add guardrails

  4. Step 4

    Monitor

Frequently asked questions

What is included in model evaluation & guardrails?

Test sets from real questions; Automated quality and safety checks; Blocked topics and escalation rules; Quality dashboard.

Who is it for?

Any business running AI agents; Regulated sectors.

How does the engagement run?

1. Collect test cases 2. Score current agent 3. Add guardrails 4. Monitor

Is our data safe?

Your data stays in accounts you control, access is limited by role, and we follow UAE PDPL and your sector’s rules. We never use your data to train public models.

Can I start with one agent and add more later?

Yes. We recommend starting with one workflow, measuring it, then adding the next.

Who owns the agent and its data?

You do. Conversations, data and configuration stay in accounts you control.

Can I see what the agent says to customers?

Yes. Every conversation is logged, and you can review, search and export them.

Do you offer a managed plan?

Yes. Our managed AI operations plan covers hosting, monitoring, monthly reviews and improvements.

What do I need to prepare?

Access to the systems it connects to, your FAQs, prices and policies, and a person who can review early conversations.

What is an Arabic AI chatbot?

A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.

Agents and automations we often build with it

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