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Webmaster.ae

Privacy policy

Webmaster.ae collects only the personal data it needs to answer your enquiries and provide its services, keeps it secure, and never sells it. This policy explains what we collect, why, how long we keep it and your rights under UAE and international data-protection law.

Who is responsible for your data?

This website is operated by Webmaster.ae, based in Dubai, United Arab Emirates ("we", "us"). We are the controller of personal data collected through this website. Questions about this policy or your data can be sent to [email protected].

This policy was last updated in November 2026.

What personal data do we collect?

  • Enquiry details you send us through forms or email: your name, email address, phone number, company and the details of your project.
  • Communications: messages, call notes and documents exchanged while we prepare a proposal or deliver a service.
  • Client account data: billing contact, invoices and contract records if you become a client.
  • Usage statistics: anonymous, aggregated information about how pages are used, collected without advertising cookies.
  • Technical logs: IP address, browser type and request times, kept briefly by our servers and security services to keep the site safe.

We do not knowingly collect data from children, and we do not ask for sensitive personal data through this website.

What about the free tools?

Tools marked "Runs in your browser" process what you type on your own device; it is never sent to our servers. Network tools — such as DNS, SSL or HTTP header checks — send only the domain or URL you enter to our server so it can fetch public information, and we do not store those queries against your identity. Do not enter personal or confidential data into any tool.

Why do we use your data?

PurposeLegal basis |
Replying to your enquiry and preparing a proposalYour request and our legitimate interest in responding |
Delivering services under a contractPerformance of the contract |
Invoicing and accounting recordsLegal obligation |
Keeping the website secure and workingLegitimate interest |
Improving the website using anonymous statisticsLegitimate interest |
Sending updates you have opted in toYour consent, which you can withdraw at any time |

We do not use your data for automated decisions that have legal or similarly significant effects on you.

Who do we share data with?

We never sell personal data. We share it only with service providers that help us run the business — for example hosting, email, security, scheduling and accounting providers — under contracts that require them to protect it and use it only on our instructions. We may disclose data if the law requires it or to protect our legal rights.

Is data transferred outside the UAE?

Some of our service providers process data outside the UAE. Where that happens we use providers with appropriate safeguards and contractual protections, in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, for visitors in the European Economic Area or the UK, the GDPR. Client project data can be hosted in the UAE on request.

How long do we keep data?

  • Enquiries that do not become projects: up to 24 months, then deleted.
  • Client contracts, invoices and accounting records: as long as UAE law requires.
  • Server and security logs: typically 30 to 90 days.
  • Anonymous statistics: kept in aggregate and cannot identify you.

How do we protect your data?

Data is encrypted in transit with HTTPS, stored on hardened servers we manage, protected by least-privilege access and two-factor authentication, and backed up nightly to encrypted, off-site storage. If a breach affecting your data occurred, we would notify you and the relevant authority as the law requires.

What are your rights?

Depending on where you live, you may have the right to:

  • access the personal data we hold about you;
  • correct inaccurate data;
  • delete your data, where we have no legal reason to keep it;
  • restrict or object to certain processing;
  • receive your data in a portable format;
  • withdraw consent at any time, where processing is based on consent;
  • complain to a data-protection authority.

To exercise any of these rights, email [email protected]. We will reply within 30 days and may ask you to confirm your identity.

How will we tell you about changes?

We update this page when our practices change and show the date of the last update at the top. Material changes will be highlighted on the website.

Frequently asked questions

Does Webmaster.ae sell my data?

No. We never sell personal data.

Does Webmaster.ae use advertising cookies?

No. We use only cookies needed for the site to work and privacy-friendly, aggregated statistics. See the cookie policy.

Do the free tools store what I type?

Browser-based tools never send your input to us. Network tools send only the domain or URL needed to fetch public data.

Which law governs this policy?

The UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021), and the GDPR for visitors it applies to.

How do I ask for my data to be deleted?

Email [email protected]. We reply within 30 days.

How long do you keep enquiry details?

Up to 24 months if the enquiry does not become a project.

Is my data stored in the UAE?

Some providers process data outside the UAE with safeguards. Client project data can be hosted in the UAE on request.

Do you share data with third parties?

Only with service providers who help us run the business, under contracts that protect it.

Is the website secure?

Yes. It uses HTTPS, security headers, a web application firewall, monitoring and encrypted backups.

Who do I contact about privacy?

Email [email protected] with “Privacy” in the subject line.