Solutions · Government & semi-government
Digital services for UAE government and semi-government entities
We design and build accessible, secure and bilingual digital services for government and semi-government entities, following accessibility standards and data-residency requirements, with hosting in the UAE where required.
Talk to us about government & semi-governmentAA
WCAG 2.2 accessibility
UAE
Data residency
Audit
Logs and security reviews
What challenges do government & semi-government businesses face?
- Strict accessibility and Arabic-first requirements
- Data residency and security reviews
- Many stakeholders and approvals
- Legacy systems to integrate
How does Webmaster.ae help?
Accessible bilingual websites
Arabic-first design to WCAG 2.2 AA with full English parity.
Read more · UI/UX design →Secure hosting
UAE-hosted, hardened infrastructure with monitoring and audit logs.
Read more · Hosting & cloud →Service automation
Forms, workflows and AI assistants with human oversight.
Read more · AI & automation →
What does the customer journey look like?
- 1
Requirements and stakeholder workshops
- 2
Accessible, Arabic-first design
- 3
Secure build with security review
- 4
UAE-hosted launch with monitoring
- 5
Ongoing support and reporting
What do government digital services require?
Government and semi-government websites serve everyone, so the bar is higher: Arabic-first design with full English parity, accessibility for people with disabilities, strong security, data residency in the UAE, and content that many departments can update safely. Procurement and approvals involve many stakeholders, so clear documentation and predictable delivery matter as much as design.
How do we deliver for public-sector clients?
- Discovery workshops with stakeholders and users.
- Accessible design tested with assistive technology to WCAG 2.2 AA.
- Security by design: hardened hosting, security headers, vulnerability testing and audit logs.
- Content workflows with roles, approvals and version history.
- Documentation, training and handover for internal teams.
- Service-level agreements for support and uptime.
Where can AI help public services safely?
AI assistants can answer common questions about services, documents and opening hours, and guide people to the right form — always with clear disclosure, approved sources, human oversight and logs. Sensitive decisions stay with people.
Frequently asked questions
Can you host in the UAE?
Yes, in UAE data centres when required.
Do you follow accessibility standards?
We design and test to WCAG 2.2 AA.
Can you work through government procurement?
Yes. We provide the documentation, proposals and compliance information procurement requires.
Do you test with screen readers?
Yes, alongside automated accessibility testing.
Can content teams update the site themselves?
Yes, through a CMS with roles, approvals and version history.
Do you provide security testing?
Yes, including vulnerability scanning and support for third-party penetration tests.
Can the site integrate with UAE Pass?
Where the entity is approved for UAE Pass, we can integrate sign-in.
Do you offer SLAs?
Yes, with defined response times and uptime commitments.
Can AI assistants be used on government sites?
Yes, with approved sources, disclosure, human oversight and logging.
How long do government projects take?
Usually 3–6 months depending on scope and approvals.
Free tools for this sector
- Free toolColour contrast checker (WCAG)Check if text and background colours pass WCAG AA and AAA accessibility rules.
- Free toolHTTP headers and security headers checkerSee a page’s response headers and which security headers are missing.
- Free toolhreflang tag generatorCreate hreflang link tags for English and Arabic (or any) page versions.
Ready when you are.
Tell us what you need. An engineer replies within one working day.