Website maintenance services in Dubai

Websites run on software that changes constantly. WordPress core, plugins, themes, PHP versions, JavaScript libraries and server software all receive updates — many of them security fixes for vulnerabilities that attackers start exploiting within days of disclosure. A site that is not maintained becomes slower, less compatible and easier to break into every month.

Maintenance also protects the investment you made in design, content and SEO. A hacked or broken site can lose its rankings, its customers' trust and its email reputation in a single day.

1. Do not panic-delete files: take a full backup of the hacked state so the cause can be investigated.
2. Change every password: hosting, database, admin users, FTP/SFTP and email, and reset WordPress salts.
3. Put the site into maintenance mode if it is serving spam or malware to visitors.
4. Clean the site from a known-good state: reinstall core, plugins and themes from official sources and scan the uploads folder and database for injected code.
5. Find and close the entry point — usually an outdated plugin, a nulled theme or a weak password.
6. Harden the site and request a review in Google Search Console if a warning was shown.

Our guide “WordPress site hacked? What to do in the first hour” walks through each step.

• Remove unused plugins and themes; every one is a potential door.
• Never use nulled (pirated) plugins, which very often contain backdoors.
• Enforce strong, unique passwords and two-factor login for every admin.
• Limit login attempts and hide the admin from bots.
• Use least-privilege accounts: editors do not need administrator rights.
• Keep PHP and the server stack on supported versions.
• Add security headers and a web application firewall such as Cloudflare.

Yes. We start with a health check: software versions, security scan, backups, speed, SEO errors and code quality. You get a short report with what is urgent, what can wait and what we recommend, then we take over maintenance with a clean baseline. We maintain WordPress, WooCommerce, Next.js, Laravel and most custom PHP and Node.js sites.

Most slow sites have a handful of causes. We measure first, then fix in order of impact:

1. Oversized images — convert to AVIF/WebP and serve the right sizes.
2. Too many or heavy plugins and scripts — remove, replace or defer them.
3. No caching — add page, object and CDN caching.
4. Slow hosting — move to a properly sized server if needed.
5. Render-blocking CSS and JavaScript — inline critical CSS and defer the rest.
6. Third-party embeds — load chat widgets, maps and videos only when needed.

We track Core Web Vitals before and after so you can see the improvement.

Yes. If your site is down, hacked or showing errors, contact us and we start with a scan and a backup of the current state. Maintenance clients get priority response; we also help non-clients with one-off emergency clean-ups, then recommend a plan so it does not happen again.

• Core, theme and plugin or dependency updates, tested on staging first.
• Uptime monitoring with alerts and response.
• Daily or nightly encrypted, off-site backups with tested restores.
• Malware scanning and a web application firewall.
• SSL certificate and domain renewal monitoring.
• Performance checks against Core Web Vitals.
• Small content and design changes each month.
• A monthly report of what was done and what we found.

1. Do not delete everything in a panic — evidence helps find the entry point.
2. Take the site offline or put up a maintenance page if it is serving malware or phishing.
3. Change hosting, admin, database and email passwords, and revoke unknown users.
4. Restore from a known-clean backup, or clean the infected files.
5. Find and close the hole: usually an outdated plugin, a weak password or exposed admin.
6. Request reviews from Google Safe Browsing and blocklists if the site was flagged.
7. Put monitoring and a firewall in place so it does not happen again.

We handle all of this as an emergency service, starting the same working day.

WordPress is safe when it is maintained. Most hacks come from abandoned plugins, nulled themes, reused passwords and admin pages open to the whole internet. We keep plugins to a minimum, remove anything unmaintained, enforce strong passwords and two-factor authentication, limit login attempts, hide or restrict admin access, disable file editing, and run the site behind a firewall with security headers.

Response depends on severity. A site that is down, hacked or serving malware is treated as critical: we start work the same working day on any plan, and immediately for clients with out-of-hours cover. You always have a direct channel to the team that knows your site, not a ticket queue that starts from zero. Broken features that block sales or enquiries come next, then cosmetic issues and small changes, which are scheduled into the monthly allowance. Every request is logged, so you can see what was reported, when we responded and what we did.

A backup is only useful if it is recent, stored somewhere an attacker cannot reach, and known to restore. We follow the 3-2-1 approach: at least three copies, on two different types of storage, with one off-site. Backups are encrypted, kept on a schedule (for example daily copies for 30 days and monthly copies for a year), and test-restored regularly so we know how long recovery takes. When something goes wrong — a hack, a bad update, an accidental deletion — we can roll back to a known-good point quickly.