Healthcare & clinics · Solution
Appointment assistant for healthcare & clinics
Appointment assistant for healthcare & clinics businesses in the UAE: confirms bookings, sends reminders and answers FAQs in Arabic and English, escalating medical questions to staff.
Discuss your projectHow does it work?
The assistant takes the routine load off reception: it answers questions on prices, insurance and hours, books and reschedules appointments, sends WhatsApp confirmations and reminders, and offers cancelled slots to the waiting list. Clinical questions are never answered by the assistant; they go to your staff.
What’s included?
- AI agents for WhatsApp, website chat, email and phone
- Workflow automation with n8n, Make or custom code
- Knowledge bases trained on your own documents
- CRM, calendar, accounting and ERP integrations
- Guardrails, human hand-off and full logs
- Monthly review of savings and costs
How do we deliver it?
Pick one workflow and measure it today
Design the agent, its data sources and its limits
Build and test with real (anonymised) conversations
Launch with human review switched on
Monthly review of accuracy, savings and costs
Where does it fit in the customer journey?
- 1
Searches “dermatologist near me”
- 2
Lands on a fast treatment page
- 3
Books a slot online or on WhatsApp
- 4
Gets confirmation and reminders
- 5
Front desk sees the booking in the practice system
Frequently asked questions
Why do healthcare & clinics businesses need appointment assistant?
Because of challenges like phone lines busy with routine booking questions and no-shows and late cancellations. Confirms bookings, sends reminders and answers FAQs in Arabic and English, escalating medical questions to staff.
How long does it take?
It can, so every agent has limits, a hand-off to your team for anything unclear, and logs we review monthly.
Can patient data stay in the UAE?
Yes, we can host systems in UAE data centres where required.
Will the AI give medical advice?
No. It handles admin questions and books appointments; clinical questions go to your staff.
Can patients book online directly into our system?
Yes, where your practice management system has an API or booking integration.
Will the assistant answer insurance questions?
Yes, from your approved list of accepted insurers and policies.
Can you write treatment pages?
Yes, with your medical team reviewing every page before it is published.
Do reminders reduce no-shows?
Reminders with an easy way to reschedule are one of the most effective ways clinics reduce no-shows.
What is an Arabic AI chatbot?
A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.
Can the AI agent work on WhatsApp?
Yes, through the WhatsApp Business API, as well as on your website, email and phone.
More healthcare & clinics solutions
AI agents for this sector
- AI agentWebsite Sales AssistantA chat assistant trained on your services, prices and FAQs that answers visitors and captures their details.
- AI agentAppointment Booking AgentFinds a free slot, books it, sends reminders and reschedules, so the front desk stops playing phone tag.
- AI agent24/7 Customer Support AgentAnswers common questions from your help content, takes actions like checking an order, and hands tricky cases to a human with full context.
Service details: AI & automation →
Ready when you are.
Tell us what you need. An engineer replies within one working day.