AI agent · Sales
Shopping Concierge
Recommends products like a good shop assistant, checks stock and sizes, and sends a ready-to-pay cart link.
- Steps in the workflow
- 5
- Systems connected
- 3
- Channels
- 3
- Typical build time
- 3–5 wks
How does the Shopping Concierge work?
Each step below is part of the real workflow. The packets show data moving from one step to the next.
Step 1 · Trigger
Shopper asks for help
Step 2 · AI step
Understand need, size, budget, occasion
Step 3 · System action
Search catalogue and stock
Step 4 · AI step
Suggest 3 options with reasons
Step 5 · System action
Send cart or payment link
How much time could it save you?
Move the sliders to match your business. The estimate updates as you go.
Hours saved per year
468
Staff time value
AED 28,080
Your inputs × 52 weeks. Before running costs; see the automation ROI calculator for payback.
What do you get?
- Workflow design and written limits for the agent
- Integration with Shopify / WooCommerce, Payment links, Instagram DM
- Arabic and English replies, tested with real messages
- Human hand-off with full conversation history
- Logs and a monthly accuracy and savings review
- Hosting, monitoring and updates (optional managed plan)
Shopping Concierge: questions
What does the Shopping Concierge do?
Recommends products like a good shop assistant, checks stock and sizes, and sends a ready-to-pay cart link.
How long does it take to build the Shopping Concierge?
Typically 3–5 weeks from kick-off to launch, including testing with real, anonymised conversations from your business.
Does it work in Arabic?
Yes. It understands and replies in Arabic and English, and switches to match the customer.
Which systems does it connect to?
Shopify / WooCommerce, Payment links, Instagram DM. We can connect other tools your team uses through their APIs.
What happens when the agent is not sure?
It stops and hands the case to your team with the full context, rather than guessing.
How do you measure whether it works?
We track conversion rate, average order value, and review results with you every month.
Which channels does the Shopping Concierge work on?
Website chat, WhatsApp and Instagram. It can be added to more channels later without rebuilding its knowledge or logic.
Which businesses use the Shopping Concierge?
It is most often used in retail and e-commerce, and adapts to other sectors with the same kind of workload.
How does the Shopping Concierge work, step by step?
1. Shopper asks for help 2. Understand need, size, budget, occasion 3. Search catalogue and stock 4. Suggest 3 options with reasons 5. Send cart or payment link
Is the Shopping Concierge a big project?
It is a mid-sized build: it connects to two or three of your systems and takes actions such as booking or creating records.
Related agents
- SalesWhatsApp Lead QualifierAnswers every WhatsApp enquiry in seconds, in Arabic or English, asks the right questions and hands hot leads to your team.
- SalesWebsite Sales AssistantA chat assistant trained on your services, prices and FAQs that answers visitors and captures their details.
- SalesAppointment Booking AgentFinds a free slot, books it, sends reminders and reschedules, so the front desk stops playing phone tag.
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Part of these industry packs
Launch the Shopping Concierge in 3–5 weeks.
Tell us what you need. An engineer replies within one working day.