Glossary
What is Webhook?
An automatic message one system sends another when something happens.
Webhook: definition
A webhook is an HTTP request sent by a system when an event occurs, such as a new order, so another system can react immediately.
Webhook: questions and answers
What is Webhook?
A webhook is an HTTP request sent by a system when an event occurs, such as a new order, so another system can react immediately.
What does Webhook mean in simple terms?
An automatic message one system sends another when something happens.
What is API?
An application programming interface defines how one system requests data or actions from another, such as a website creating a CRM contact.
What is Workflow automation?
Workflow automation connects apps and runs tasks — such as copying form leads into a CRM and notifying sales — without manual work. n8n, Make and Zapier are common tools.
What is an Arabic AI chatbot?
A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.
Can the AI agent work on WhatsApp?
Yes, through the WhatsApp Business API, as well as on your website, email and phone.
How long does it take to launch an AI agent?
A focused first agent usually takes two to five weeks, including testing with real, anonymised conversations.
How much does an AI agent cost to run?
Running costs are AI model usage, hosting and messaging fees. Our AI token cost calculator estimates model costs from your volumes.
Which tools do you use for automation?
n8n (often self-hosted), Make, and custom code, chosen to fit the tools you already use and your data rules.
Can the agent connect to my CRM and calendar?
Yes. Agents read and write to CRMs, calendars, booking systems and accounting tools through their APIs.
Related terms
Related guides
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