Glossary
What is Workflow automation?
Using software to run repetitive business steps automatically.
Workflow automation: definition
Workflow automation connects apps and runs tasks — such as copying form leads into a CRM and notifying sales — without manual work. n8n, Make and Zapier are common tools.
How can I check Workflow automation for my site?
See how many hours and dirhams automating a repetitive task saves each year.
Open the Automation ROI calculatorWorkflow automation: questions and answers
What is Workflow automation?
Workflow automation connects apps and runs tasks — such as copying form leads into a CRM and notifying sales — without manual work. n8n, Make and Zapier are common tools.
What does Workflow automation mean in simple terms?
Using software to run repetitive business steps automatically.
How can I check Workflow automation for my site?
Use the free Automation ROI calculator from Webmaster.ae. See how many hours and dirhams automating a repetitive task saves each year.
What is AI agent?
An AI agent combines a language model with access to tools and data, so it can complete tasks such as booking appointments within rules you set.
What is Webhook?
A webhook is an HTTP request sent by a system when an event occurs, such as a new order, so another system can react immediately.
What is an Arabic AI chatbot?
A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.
Can the AI agent work on WhatsApp?
Yes, through the WhatsApp Business API, as well as on your website, email and phone.
How long does it take to launch an AI agent?
A focused first agent usually takes two to five weeks, including testing with real, anonymised conversations.
How much does an AI agent cost to run?
Running costs are AI model usage, hosting and messaging fees. Our AI token cost calculator estimates model costs from your volumes.
Which tools do you use for automation?
n8n (often self-hosted), Make, and custom code, chosen to fit the tools you already use and your data rules.
Related terms
Related guides
Need help with Workflow automation?
AI agents for WhatsApp and email, and workflow automation.