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Enquiry assistant for education & training

Enquiry assistant for education & training businesses in the UAE: answers fees, curriculum and schedule questions and books tours.

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How does it work?

During admissions season the same questions arrive hundreds of times. The assistant answers them instantly in Arabic and English from your approved information, books campus tours and passes complex cases to admissions staff with the full conversation.

What’s included?

  • AI agents for WhatsApp, website chat, email and phone
  • Workflow automation with n8n, Make or custom code
  • Knowledge bases trained on your own documents
  • CRM, calendar, accounting and ERP integrations
  • Guardrails, human hand-off and full logs
  • Monthly review of savings and costs

How do we deliver it?

  1. Pick one workflow and measure it today

  2. Design the agent, its data sources and its limits

  3. Build and test with real (anonymised) conversations

  4. Launch with human review switched on

  5. Monthly review of accuracy, savings and costs

Where does it fit in the customer journey?

  1. 1

    Parent searches for schools in their area

  2. 2

    Compares curriculum, fees and results

  3. 3

    Asks questions on WhatsApp at night

  4. 4

    Books a campus tour

  5. 5

    Applies online and uploads documents

Frequently asked questions

Why do education & training businesses need enquiry assistant?

Because of challenges like admissions enquiries peak seasonally and course pages hard to find on google. Answers fees, curriculum and schedule questions and books tours.

How long does it take?

It can, so every agent has limits, a hand-off to your team for anything unclear, and logs we review monthly.

Can you integrate our student information system?

Where it offers an API or export, yes.

Is the site accessible?

We design to WCAG 2.2 AA.

Can parents apply and pay online?

Yes, with document upload and payment integration.

Can the assistant answer fee questions?

Yes, from your approved fee schedule, and it hands detailed cases to admissions.

Do you build parent portals?

Yes, or we integrate with your existing student information system.

How do you protect student data?

Minimal data collection, encryption, role-based access and UAE hosting where needed.

What is an Arabic AI chatbot?

A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.

Can the AI agent work on WhatsApp?

Yes, through the WhatsApp Business API, as well as on your website, email and phone.

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