Travel & hospitality · Solution
Booking assistant for travel & hospitality
Booking assistant for travel & hospitality businesses in the UAE: answers questions and takes bookings on WhatsApp and web chat.
Discuss your projectHow does it work?
Visitors ask about pick-up times, inclusions, child prices and cancellations in many languages. The assistant answers instantly, checks availability, sends a payment link and follows up with confirmations and reminders on WhatsApp.
What’s included?
- AI agents for WhatsApp, website chat, email and phone
- Workflow automation with n8n, Make or custom code
- Knowledge bases trained on your own documents
- CRM, calendar, accounting and ERP integrations
- Guardrails, human hand-off and full logs
- Monthly review of savings and costs
How do we deliver it?
Pick one workflow and measure it today
Design the agent, its data sources and its limits
Build and test with real (anonymised) conversations
Launch with human review switched on
Monthly review of accuracy, savings and costs
Where does it fit in the customer journey?
- 1
Searches for desert safari or a staycation
- 2
Lands on a fast, visual package page
- 3
Asks a question in their language
- 4
Books and pays directly
- 5
Receives itinerary and reminders on WhatsApp
Frequently asked questions
Why do travel & hospitality businesses need booking assistant?
Because of challenges like enquiries in many languages and time zones and commission paid to booking platforms. Answers questions and takes bookings on WhatsApp and web chat.
How long does it take?
It can, so every agent has limits, a hand-off to your team for anything unclear, and logs we review monthly.
Can you connect our channel manager?
Yes, where it provides an API.
Can the site support many languages?
Yes, with proper hreflang and translated content.
Can you connect to our channel manager or booking engine?
Yes, where it provides an API or widget.
Can the site show prices in multiple currencies?
Yes, with payment in AED or your chosen settlement currency.
Do you build restaurant reservation systems?
Yes, or integrate with the reservation platform you already use.
Can the assistant handle group bookings?
It collects the details and passes group and corporate requests to your team.
What is an Arabic AI chatbot?
A chatbot powered by a language model that understands and replies in Arabic and English, answers from your approved information and hands over to your team when needed.
Can the AI agent work on WhatsApp?
Yes, through the WhatsApp Business API, as well as on your website, email and phone.
More travel & hospitality solutions
AI agents for this sector
- AI agentWhatsApp Lead QualifierAnswers every WhatsApp enquiry in seconds, in Arabic or English, asks the right questions and hands hot leads to your team.
- AI agentWebsite Sales AssistantA chat assistant trained on your services, prices and FAQs that answers visitors and captures their details.
- AI agent24/7 Customer Support AgentAnswers common questions from your help content, takes actions like checking an order, and hands tricky cases to a human with full context.
Service details: AI & automation →
Ready when you are.
Tell us what you need. An engineer replies within one working day.