AI agent · Support
Arabic–English Voice Receptionist
Answers calls in natural Arabic and English, books appointments, answers FAQs and transfers urgent calls.
- Steps in the workflow
- 5
- Systems connected
- 3
- Channels
- 1
- Typical build time
- 5–8 wks
How does the Arabic–English Voice Receptionist work?
Each step below is part of the real workflow. The packets show data moving from one step to the next.
Step 1 · Trigger
Incoming call
Step 2 · AI step
Speech to text, detect language
Step 3 · AI step
Understand the request
Step 4 · Decision
Urgent or complex?
Yes → transfer to staff with summary
No → handle and book
Step 5 · System action
Send WhatsApp summary to caller
How much time could it save you?
Move the sliders to match your business. The estimate updates as you go.
Hours saved per year
468
Staff time value
AED 28,080
Your inputs × 52 weeks. Before running costs; see the automation ROI calculator for payback.
What do you get?
- Workflow design and written limits for the agent
- Integration with Phone system (SIP), Calendar, WhatsApp
- Arabic and English replies, tested with real messages
- Human hand-off with full conversation history
- Logs and a monthly accuracy and savings review
- Hosting, monitoring and updates (optional managed plan)
Arabic–English Voice Receptionist: questions
What does the Arabic–English Voice Receptionist do?
Answers calls in natural Arabic and English, books appointments, answers FAQs and transfers urgent calls.
How long does it take to build the Arabic–English Voice Receptionist?
Typically 5–8 weeks from kick-off to launch, including testing with real, anonymised conversations from your business.
Does it work in Arabic?
Yes. It understands and replies in Arabic and English, and switches to match the customer.
Which systems does it connect to?
Phone system (SIP), Calendar, WhatsApp. We can connect other tools your team uses through their APIs.
What happens when the agent is not sure?
It stops and hands the case to your team with the full context, rather than guessing.
How do you measure whether it works?
We track missed calls, calls handled after hours, and review results with you every month.
Which channels does the Arabic–English Voice Receptionist work on?
Phone. It can be added to more channels later without rebuilding its knowledge or logic.
Which businesses use the Arabic–English Voice Receptionist?
It is most often used in healthcare, hospitality and services, and adapts to other sectors with the same kind of workload.
How does the Arabic–English Voice Receptionist work, step by step?
1. Incoming call 2. Speech to text, detect language 3. Understand the request 4. Urgent or complex? 5. Send WhatsApp summary to caller
Is the Arabic–English Voice Receptionist a big project?
It is an enterprise build: several integrations, approvals and custom logic, delivered in phases with testing at each stage.
Related agents
- SalesWhatsApp Lead QualifierAnswers every WhatsApp enquiry in seconds, in Arabic or English, asks the right questions and hands hot leads to your team.
- SalesAppointment Booking AgentFinds a free slot, books it, sends reminders and reschedules, so the front desk stops playing phone tag.
- SalesLead Re-activation AgentWorks through old, cold leads with personal, polite messages and books calls with the ones who reply.
Related automations
Part of these industry packs
Launch the Arabic–English Voice Receptionist in 5–8 weeks.
Tell us what you need. An engineer replies within one working day.