Contact
Tell us what you’re building.
Answer a few quick questions and we’ll reply within one working day with next steps and a fixed quote. The first call is free and comes with no obligation.
- [email protected]
- Hours
- Mon–Fri, 9:00–18:00 GST
- Office
- Dubai, United Arab Emirates
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What should I include in my message?
You do not need a formal brief. These details help us reply with something useful straight away:
- What you want to achieve — more enquiries, online sales, fewer support calls, a faster site.
- Your current website or app, if you have one.
- Any deadline, such as a launch, an event or the end of a hosting contract.
- A rough budget range, if you have one in mind.
- The systems you already use — CRM, booking, POS, accounting.
What if my website is down or hacked right now?
Say so in the first line of your message and include the website address. Emergency recovery for hacked or offline sites starts the same working day. We restore service first, then clean up, find how the attacker got in, close the gap and put monitoring in place so it does not happen again.
Frequently asked questions
How quickly will you reply?
Within one working day, Monday to Friday. Emergencies flagged in the first line of your message are handled the same day.
How do I contact Webmaster.ae?
Use the form on this page or email [email protected].
Is the first consultation free?
Yes. The scoping call and quote are free and come with no obligation.
Do you meet in person?
Yes, in Dubai, when it helps. Most projects run well with video calls and a shared staging link.
What information do I need to get a quote?
Your goal, your current site if any, your deadline and a rough budget. We will ask for anything else we need.
Can I get a quote without a call?
For straightforward work, yes — we can quote from a written brief. Larger projects need a short call to scope properly.
Do you sign NDAs?
Yes, before you share confidential details.
What happens to the details I send?
We use them only to reply to your enquiry and prepare a proposal. See our privacy policy for details.
Can you help with an urgent outage?
Yes. Put “urgent” and your site address in the first line and we will start the same working day.
Do you work with clients outside the UAE?
Yes, especially companies launching in the UAE or GCC.